Now Hotmailsucks has a crappier experience for you!
Now M$N Hotmailsucks gives you what you're really asking for if you are dumb enough to sign up. More hassles, larger accessibility problems, and guaranteed unnotified account removal for doing absolutely nothing!

All About Hotmailsucks
·Accessibility problems when you need your e-mail most
·Annoying reminders that you have no disk space left because your account is full of spam
·"You-get-what-you-pay-for"™ approach to customer-service
·Stupid ads on the bottom of all your sent e-mails
·A TOU so rediculously vague and obfuscated, even WE don't know what its REALLY saying
·Click on a link in your email and get stuck in a Hotmailsucks frame--you know we are keeping track of where you are visiting, right?
·Ban your account because of what some random retard on the internet says.

Hotmail in the news
The Register article

Sponsors

Hotmailsucks affiliate sites
Tourist Of Death
UncleStupid

Guestbook
View My Guestbook
Sign My Guestbook

This all started when I got some e-mail from some Pennsylvanian redneck retard (no offense to the beautiful state of PA) concerning my other site, Tourist of Death. I used a Hotmail account to receive mail concerning that site. Well, after exchanging some less than friendly e-mails with each other, I told the guy to "please punch [himself] in the balls". Well, this fucktard didn't seem to take too kindly to that, and decided to be a little bitch and go snitch on me to Hotmail, and then e-mails me that he has done so.

Well I didn't care. I didn't think Hotmail would give a rat's ass about some AOL luser who is crying to them because someone told him to punch himself in the balls. But sure enough, the next day, I try to access my Hotmail account and it is dead. I immediately fired off an e-mail to Hotmail customer support asking them why my account was turned off. Some guy named Rommel B. from Hotmail mails me back saying I violated the TOU. That is it. No further explanation.

I fire off another email, asking them to specify in detail what exactly I violated in the TOU. I shortly get another email, this time from a guy named Lotis D., telling me the exact same thing as Rommel did, that I violated the TOU. (It seems to be a template email they use to answer all account-violation inquiries.) No further explanation was given.

Really pissed off, I fired off a 3rd e-mail, the text of which follows:

No, I do not understand at all. I have important information in this account I need. You make no explanation why you take it away. I am willing to pay money to get this account back or at least the emails contained in it. This is the 3rd time I have nicely emailed about my account. Can I please have my account back? Whats the difference if you give me this account back or I go sign up for a new one? I am still using hotmail. So why can't I just have my account back? And you are telling me you take peoples accounts away:

1) with no warning so they can't get important emails out
2) with absolutely no explanation?

I find this extremely disturbing, and if I had known you'd take my account away with no warning or explanation, I never would have signed up for hotmail in the first place. After all, what would be the point?

I wish that my request get forwarded to your superior for further review. I simply cannot afford to lose the information I had stored in that account.

Thank you,
Tourist Of Death

Pleasant enough, right? Hotmails response? You guessed it, the same form mail I received the previous two times from yet another person, Divino C. (This also got me wondering what ass-backwards country Hotmail uses for customer service with names like Rommel, Divino, and Lotis.) Well now I was really mad, so I e-mailed this final e-mail:

PLEASE TELL ME WHAT I DID TO DESERVE HAVING MY ACCOUNT ALONG WITH HUNDREDS OF DOLLARS IN SOFTWARE KEYS AND ACCOUTN PASSWORDS TAKEN AWAY FROM ME. I HAVE STARTED AN EMAIL CAMPAIGN TO GET MY ACCOUNT BACK AND I WILL NOT DESIST UNTIL MY ACCOUNT IS REACTIVATED OR I GET ALL EMAILS THAT WERE STORED IN MY ACCOUNT FORWARDED TO MY EMAIL ADDRESS

I also forward along the conversations I had with the AOL luser so they could review and exactly tell me where I violated the TOU. I never got a reply to that one.

Then, I started an e-mail campaign on my website, Tourist Of Death, to get my account back and got a lot of positive feedback from people who thought it was just as fucked up as I did, and who were kind enough to fire off an e-mail to Hotmail customer service in my defense. Nothing has come of the campaign, and after 2 years I have given up. But I left the campaign page up for people to see. .

Thanks to their indifference and "you-get-what-you-pay-for" attitude, Hotmail has noone to thank for this site but themselves. If they just simply answered my e-mails honestly and told me why, this site would never have been built.

© 2002-2003 Microcrap Corporation. All rights reserved.